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What is a vanpool? A vanpool is a group of seven to 15 people who commute to and from work together in a van. Who does the driving? A commuter who has committed to taking six to 14 other people to and from work each day. The driver may drive every day or share the driving with back-up drivers. Is a special driver's license required? No, drivers and back-up drivers of vanpools need only a regular class C automobile driver's license. What are the driver's basic responsibilities? Drivers are responsible for picking up and delivering passengers, arranging for van maintenance, fueling the van and collecting fares if there isn't a designated fare coordinator. What is the vacation policy? Your monthly membership reserves your seat for the month, no matter how often you use the service. The full membership fee will be required regardless of the length of vacation. This policy is put in place to keep our commuting fares low...and at $275 a month this is a great value...we appreciate your understanding What is my commitment to the van? In most cases, the driver(s) and riders make a month-to-month commitment. You may leave the vanpool by giving the driver/coordinator the requested amount of notice at any time (usually 30 days). Does the van provide door-to-door service? Each vanpool sets its own route and schedule. Most vans have common meeting points to reduce the overall travel time. We can assist in planning general pick-up and drop-off points. What happens when I am absent from the vanpool (due to illness, being late or on vacation)? If you are late for your vanpool or sick, call the driver or a passenger at the first stop ahead of time. When you go on vacation, make arrangements with your vanpool driver or coordinator in advance. The fare you pay reserves your seat for the entire month. Some vanpools have waiting lists of occasional riders who could sublet your seat. Who recruits new passengers? It is in everyone's best interest to help recruit new passengers to keep the van full and the fares low. Is eating or smoking permitted in the van? The vanpool participants collaborate on the rules of the vanpool. In addition to eating and smoking, other examples of vanpool activities that may be governed by policy are waiting times, perfumes and choice of radio stations |